Frequently Asked Questions

Where do your products ship from?

Our featured fall lighting, including Autumn Glow™, ships from the USA. The shipping details and estimated delivery window for each item are shown on its product page.

Will I get a tracking number?

Yes. As soon as your order is on its way, you'll receive an email with your tracking link. You can also check your order status on our Track Order page.

What if something isn't right with my order?

Just contact our support team — real people read every message and will help with any issue. Our 30-Day Money-Back Guarantee means you can reach out within 30 days of delivery if something isn't right. You can find all details in our Refund Policy.

Are your lighted pieces battery-powered?

Many of our lighted pieces, including Autumn Glow™, are battery-powered, so there are no visible cords. Please check each product page for power and battery details.

Can I use your decor outdoors?

Most of our fall decor is designed for indoor display. If a product is suitable for outdoor or covered outdoor areas, you'll find that information on its product page.

Is checkout secure?

Yes. Checkout is processed through Shopify's secure, encrypted checkout, and we never see or store your full card details.

How do I store my decor after the season?

Dust pieces gently with a soft, dry cloth, remove batteries from any lighted items and store everything in a cool, dry place until next fall.

How can I contact you?

Send us a message through our Contact page and our team will get back to you as soon as possible.