Shipping policy

Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Times
We currently ship within the United States. All orders are dispatched from U.S.-based fulfillment locations.

Once dispatched, orders typically arrive within 2–5 business days, depending on your location and carrier.

Estimated Total Delivery Time: 3–7 business days from the order date, including processing and shipping.

Shipping Rates
Shipping costs, if applicable, are displayed at checkout before you complete your purchase.

Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 2–4 days for tracking information to update after dispatch.

Delivery Delays
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to carrier disruptions, severe weather, peak seasons, or other circumstances outside our control.

Incorrect Addresses
Please double-check your shipping information before placing your order. If you notice an error, contact us as soon as possible at support@zalyven.com. We’ll do our best to help before the order is dispatched.

Lost or Delayed Packages
If your tracking information shows no movement for an extended period or you believe your package may be lost, please contact us at support@zalyven.com and we’ll help investigate the shipment.

Questions?
If you have any questions about your order or shipping, contact us at support@zalyven.com and we’ll get back to you as soon as possible.